Position Name:

Director, Office of Information Technology (IT)

Purpose of the Position:

The Director of Information Technology (IT) is responsible for plan, design, development, implementation and support of sustainable and secured information system and technology services to the university. The incumbent shares overall responsibility for day-to-day management of IT with the other Directors. The Director demonstrates campus-wide leadership in the successful deployment, support and evolution of the University’s Information Systems and Data infrastructure. This includes, but is not limited to, the University ERP systems which serve the Student, HR and Finance functions of the university, Departmental and Campus applications used by units across campus, the Web Content Management System (WCMS), as well as the university’s data and integration of infrastructure and services. The Director is responsible for defining, providing, refining, improving, and modifying the services provided in response to changes in business processes, next-generation technologies, and IT/University priorities. In addition to ownership of system-related relationships on behalf of IT, the Director develops and maintains key relationships across the university to assist with alignment between Academic, Research and Academic Support information systems and initiatives.

Responsibilities include but not limited to:

• Participates in the development of the long-term vision and planning for the department
• Deploys staff to meet the goals and objectives of the Information Systems group most appropriately
• Coaches, trains, and develops employees to enable their professional development
• Gathers and submits budget requests for information systems across campus
• Building strong collaborative partnerships with all campus units to meet the Information Systems and Data needs of the university
• Definition, implementation and maintenance of technical and system strategies, including managing the university’s many cloud-based vendors and services
• Design and implementation of technical solutions to meet business requirements
• Integrity of applications through defined QA, testing, and vendor management practices
• Solutions design and consulting support to units across campus
• Maintains a future-oriented outlook for the University’s information systems, staying up-to-date on industry and higher education trends that may impact the University
• Implements ERP-level applications (Student, HR, Finance)
• Establishes and maintains the official web content management system (WCMS) for the university
• Oversees Applications Administration and Database Administration functions for Information system & Technology
• Provides support for, and use of, both on-premises and cloud-based infrastructure platforms
• Ensures the requisite production support for campus information systems, including, where necessary, an emergency on-call service for critical information systems
• Provides support for, and incorporation of, guiding principles for cybersecurity, data privacy, usability and digital accessibility into all information systems and data platforms
• Establishes and maintains strong relationships with departmental leadership teams across the University
• Builds strong relationships and strategic alliances with external technology partners
• Works collaboratively with senior leaders across campus to be responsible for Information Systems at the University, including all aspects of applications life cycle management
• Provides operational support for reporting, integration, conversion, and archival projects related to system implementations
• Provides access tools and datasets which support initiative and strategy of the university

Educational Qualifications:

• BSc and MSc (higher degree also welcome) in Computer Science & Engineering or Information & Communication Technology or Software Engineering, or a related field from a recognized university.
• Possession of relevant certifications such as Oracle Certified Professional/ Professional Software Engineering Master (PSEM) /CISSP / PMP is essential.

Experience Requirements:

• Minimum 15 years of hands-on experience in IT systems development and infrastructure management.
• At least 8 years experience in a senior leadership role, preferably in a university, telecom operator, large corporation or ISP environment.is must.
• Proven track record in ERP operations and the deployment of large-scale university or corporate IT systems.
• In-depth knowledge of router/switch configuration, optical fiber systems, CMS platforms, and multiple operating systems.
• Experience in web server administration, programming in high-level and low-level languages, and managing network and data security frameworks desirable.
• Experience in Senior Leadership role in IT management in USA, UK and Canada based universities is highly preferable.
• Demonstrated progressive leadership in IT with  solid track record of managing teams and successfully executing strategic technology initiatives.

Age:

•  Not exceeding 50 years.

Salary:

• Deserving candidate will be offered attractive salary package with other fringe benefits.

Job Benifits:

As per NSU policy